Operations - Head of Expansion

February 2, 2021
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About the role (Operations - Expansion)

  • Heading up the strategy and initiatives for expanding potential locations for Jago’s hyperlocal locations
  • Evaluate what kinds of locations within our serviceable area would be best to experiment in and roll out
  • Do market research to identify what potential areas within Jabodetabek, and eventually outside of Jabodetabek, to expand the Jago service 
  • Analyze data from our existing user base and from our user surveys to create a roadmap for expansion
  • Work together with other divisions in the company from marketing, to operations, to engineering to achieve strategic expansion goals
  • Willing to go around the city and find the best and most ideal locations
  • Monitor and evaluate industry trends and customer drivers and meet regularly with management and stakeholders to discuss strategy
  • Have an experimental and creative mindset and to be able to come up with multiple hypotheses and experiments to run 
  • Support deal structure and pricing with business value analysis; negotiate prices for proactive bids and proposals
  • Manage proposal response process, including detailed RFP requirements, content creation, and inputs from various sources
  • Generate new leads, identify and contact decision-makers, screen potential business and partnership opportunities, select the deals inline with strategies, and lead and facilitate pitch logistics
  • Maintain and share professional knowledge through education, networking, events, and presentations


  • Have been in a similar role helping a business expand its product offerings for at least 4 years
  • Organized and can document your work and key learnings
  • Ability to coordinate projects across multiple roles within the company
  • Proactive and self-sufficient - can come up with creative solutions only our own
  • Can manage time well and meet deadlines