Operations - Expansion

February 2, 2021
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About the role (Operations - Expansion)

  • Heading up the strategy and initiatives for expanding potential locations for Jago’s grab-n-go model
  • Evaluate what kinds of locations within our serviceable area would be best to experiment in and roll out
  • Do market research to identify what potential areas within Jabodetabek, and eventually outside of Jabodetabek, to expand the Jago service 
  • Analyze data from our existing user base and from our user surveys to create a roadmap for expansion
  • Work together with other divisions in the company from marketing, to operations, to engineering to achieve strategic expansion goals
  • Willing to go around the city and find the best and most ideal locations
  • Monitor and evaluate industry trends and customer drivers and meet regularly with management and stakeholders to discuss strategy
  • Have an experimental and creative mindset and to be able to come up with multiple hypotheses and experiments to run 
  • Support deal structure and pricing with business value analysis; negotiate prices for proactive bids and proposals
  • Manage proposal response process, including detailed RFP requirements, content creation, and inputs from various sources
  • Generate new leads, identify and contact decision-makers, screen potential business opportunities, select the deals inline with strategies, and lead and facilitate pitch logistics
  • Maintain and share professional knowledge through education, networking, events, and presentations


  • Have been in a similar role helping a business expand its product offerings
  • Organized and can document your work and key learnings
  • Ability to coordinate projects across multiple roles within the company
  • Proactive and self-sufficient - can come up with creative solutions only our own
  • Can manage time well and meet deadlines

About Jago

At Jago we’re electrifying convenience. We do this through a fleet of fully-electric mobile carts that go around the city and serve fresh, quality beverages to wherever our customers are. These carts are owned and operated by what we call Jagoans who not only know how to brew coffee but can teach you whatever you want to know about coffee. Our aim is to bring a cafe-like experience to you, whether you’re at work or stuck at home. 


We’re a startup based in Jakarta, Indonesia and it’s where our product and service is available. We’re a small team of engineers, designers, operations, marketing, baristas, and product. We’re passionate about quality coffee beverages and about empowering the micro-entrepeneurs of Indonesia by giving them tools and knowledge to provide the best products and hospitality to consumers around the nation.