HR Ops Manager

Location :
Type :
Listed :
March 6, 2024

Job Summary

As HR Ops manager, you will manage the end-to-end HR functions and be a part of the core team from the human resource division for the Operations department.


  • Develop and implement HR policies and procedures in alignment with company objectives and regulatory requirements.
  • Oversee employee relations, including conflict resolution, disciplinary actions, and grievance procedures.
  • Coordinate performance management processes, including goal setting, performance reviews, and development planning.
  • Analyze HR metrics and data to identify trends and improvement areas, and make action recommendations.
  • Stay informed about developments in HR best practices and industry trends, and make recommendations for continuous improvement.


  • Must possess a Bachelor's degree in Human Resources, Business Administration, Management, or related majors
  • Have a minimum 2 years of experience as HR Manager
  • Possess knowledge of effective recruitment process and platform (for blue-collar employees)
  • Have a strong understanding of labor compliance laws and cultural nuances within Indonesia
  • Fluent in English (both speaking and writing)
  • Organized and can document your work and key learnings
  • Ability to coordinate projects across multiple roles within the company
  • Background in the Startup industry (supply chain/logistics) is preferred

About Jago

At Jago we’re transforming traditional brick and mortar through mobility. We’re building a network of EV mobile storefronts to help retail businesses extend their reach so they can provide quality products direct to their customers. At the heart of what we do, we want customers to realize that they can consume the best, curated food and beverage products fresh and conveniently.

We’re a startup based in Jakarta, Indonesia. We’re a small team of engineers, designers, operations, marketing, baristas, and product. We’re passionate about innovating and bringing something new to market.