PRIVACY POLICY

Last Updated: February 26, 2020
The following Privacy Policy describes how we, Jago (PT Satuan Teknologi Berjalan, “we”, “us” or “our”) collect, store, use, process, retain, transfer, disclose and protect your Personal Information. This Privacy Policy applies to all users of our applications, websites (www.jagocoffee.com), services, or products (“Application”), unless covered by a separate privacy policy.
Please read this Privacy Policy thoroughly to ensure that you understand our data processing practices. Unless otherwise defined, all capitalized terms used in this Privacy Policy shall have the same meaning ascribed to them in the Terms of Use.

1. Personal Data We Collect

We collect information which can be used to identify, contact, or locate the person or device to whom that information pertains (“Personal Information”). Personal Information includes but is not limited to, name, e-mail, phone number, and location.

2. The use of personal information we collect

We may use your personal information to enable service providers (“Jagopreneurs”) to provide you with the best service, to notify you of any update to the Application, to process and respond to enquiries and feedback received from you, to maintain develop, test, enhance the Application to meet your needs, to monitor and analyze user activities and behavior, and to send you direct marketing communications, promotions, or surveys. 

3. Retention of Personal Information

Your Personal Information will only be held for as long as it is necessary to fulfill the purpose for which it was collected.

4. Security of Your Personal Information

Confidentiality of your Personal Information is of utmost importance to us. We will use all reasonable efforts to protect and secure your Personal Information against access, collection, use or disclosure by unauthorised persons and against unlawful processing, accidental loss, destruction and damage or similar risks. Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your Personal Information, you acknowledge that we cannot guarantee the integrity and accuracy of any Personal Information which you transmit over the Internet, nor guarantee that such Personal Information would not be intercepted, accessed, disclosed, altered or destroyed by unauthorised third parties, due to factors beyond our control. You are responsible for keeping your account details confidential and you must not share your account details, including your password and One Time Password (OTP), with anyone and you must always maintain and fully responsible on the security of the device that you use.

5. Updates To this Privacy Policy and Notifications

We may change this Privacy Policy from time to time to reflect new services, changes in our Personal Data practices or relevant laws. The “Last updated” legend at the top of this Privacy Policy indicates when this Privacy Policy was last revised. Any changes are effective when we post the revised Privacy Policy on the Services. We may provide you with disclosures and alerts regarding the Privacy Policy or Personal Data collected by posting them on our website and, if you are a User, by contacting you through your email address.

6. Acknowledgement and Consent

By accepting the Privacy Policy, you acknowledge that you have read and understood this Privacy Policy and you accept all of its terms. In particular, you agree and consent to us collecting, using, sharing, disclosing, storing, transferring, or otherwise processing your Personal Information in accordance with this Privacy Policy.

7. Contact Us

If you have any questions or complaints about this Privacy Policy, please contact us atsupport@jagocoffee.com.